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CNU HOSPITAL

Outpatient Services

Appointment

You can make a doctor’s appointment in person or by phone or fax.

A patient without an appointment may or may not be able to see a doctor, depending on whether all the doctors are booked in full or not, so making an appointment in advance is advised.

  • When making an appointment for the first time at CNUH, you must provide your personal information (your name (Korean and English spellings), nationality, date of birth (resident registration number), address and mobile phone number).
    From then on, you will only need to provide your patient registration number.
  • Hours of operation: 9:00 a.m. ~ 6:00 p.m. on weekdays / Closed on weekends and holidays
  • Phone: (English) 82+42-280-8429 / (chinese) 82+42-280-6239

Matters Requiring Attention

  • If you wish to make an appointment or reschedule or cancel your appointment, please contact us two days in advance.
  • If you have scheduled a medical test or examination for the date of your appointment, you must reschedule or cancel it separately.
  • It is not possible to make appointment on the same day. You may not be able to make an appointment with a professor of medicine depending on the departmental circumstances.

Outpatient Care Procedure

Foreigners registered with the NHIS

  1. Be issued a checkup request
    (another hospital or clinic)
  2. Make an appointment
    (in person or by phone)
  3. Visit the hospital
    (on the appointment date)
  4. Go to the OP Reception Desk
    (registration)
  5. OP care
  6. Pay the medical bill
  7. Receive the examination/prescription/injection
  8. Return home

CNUH is a top-tier general hospital (tertiary medical institution), which requires submission of a recuperation allowance request (medical referral) or a health diagnosis certificate or health examination results report with doctor’s comments issued by a primary or secondary medical institution on the day of the medical service in order for the patient to receive the national health insurance benefits. Those who do not bring their medical care request, etc. can still receive medical services at CNUH, but their medical bill will not be covered by national health insurance (costs must be fully borne by the patient), and retroactive application will also not be possible.

Note: Please note that a medical referral remains valid only for 7 days after issuance. It is valid for only the medical services provided by the medical department specified by the doctor (from the primary or secondary medical institution). If you wish to see a doctor from a different department from the one specified, you must obtain another referral that specifies the name of the desired department.

  • No need for a medical referral: Emergency patients, pregnant women going into labor, hemophiliac patients, or patients wishing to visit the Department of Family Medicine, Dentistry or Rehabilitation Medicine (The Department of Rehabilitation Medicine does not require a medical referral only if the patient is a person with a disability or requires rehabilitation therapy such as occupational therapy and exercise therapy.)
  • Eligible patients can receive the benefit of the medical care(Medical care Ⅰ, Ⅱ) by submitting the medical care medical referral issued by a general hospital (secondary medical institution), and this applies to the medical services provided by all the medical departments. [medical referral issued by a primary medical institution (clinic) are not acceptable]

Foreigners not registered with the NHIS

It is possible to receive medical services at CNUH without a medical referral by making an appointment in person or by phone. When making an appointment, please describe the specific details of your symptoms.

  1. Make an appointment
    (in person or by phone)
  2. Visit the hospital
    (on the appointment date)
  3. Go to the OP Reception Desk
    (check in)
  4. OP care
  5. Pay the medical bill
  6. Receive the examination/prescription/injection
  7. Return home
  1. Medical referral
    (medical care request)
    for an overseas patient
    (e-mail, phone, or fax)
  2. Request received from overseas
  3. Consultation on a treatment plan (inquiries made to a professor in the department concerned)
  4. Send the request
  5. Confirmation of a visit to Korea and an appointment date
  6. Prepare for the visit to Korea
  7. Arrival in Korea and treatment (admission)
  8. Discharge and departure from Korea